Rurn and Refund Policy


We want you to love your GREATS as much as we do. 

We believe all of our products are great, but if something is just not right with them, we'll accept returns.

Start A Return

How much will shipping cost?

Your shipping cost will be on us within 30 days of delivery date. Once your return has been accepted, we will provide you with a shipping label, worry-free.

How long does it take for me to receive my refund?

You can expect to receive your refund within 15-20 business days after your return has been shipped.

How do I qualify for a return?

Returns in New Condition

Products must be returned in new condition with original packaged contents (like shoes, insoles, shoebox, laces, hangtags, etc)

If the items doesn’t fit...drop us a line! Questions? Concerns? Compliments? We are here for you via email, text, or chat. 

Our support team hours are:

Monday–Sunday 9am–10pm EST

We will get back to you as soon as possible.